1. Structure od the Agreement

1.1 Documents. This Agreement consists of: (a) these Platform Terms; (b) the applicable Service Schedule(s) you enable (currently: Erika, Talent Cloud (Employer); note that Talent Cloud — Candidate Terms are a separate public document); (c) the Data Processing Addendum (DPA) (including EU Standard Contractual Clauses where applicable); (d) our Acceptable Use Policy (AUP) and other referenced policies; and (e) any in-product plan selection or Order Form(s) (together, the “Agreement”).

1.2 Incorporation by reference. By enabling a Service, you accept the then-current version of its Service Schedule, which forms part of this Agreement.

1.3 Conflicts. If a Service Schedule conflicts with these Platform Terms, the Service Schedule controls for that Service

1.4. B2B only. The Platform is offered solely for business use (no consumers).

2. Accounts, Users, Roles & Permissions (HRIS model)

User Types

• Admin Users: Employer’s designated administrators with elevated privileges.

• Manager Users: Employer’s supervisory users with team-level privileges (as configured).

• Employee Users: Employer’s employees or contractors who access features assigned to them.

Together, Admin, Manager, and Employee Users are “Authorised Users”.

2.2 Role-Based Access Control (RBAC). The Platform provides roles/permissions that the Employer configures (pre-defined and/or custom). Features are available according to role. Typical features include, without limitation: employee data management, electronic signatures, equipment management, and document management. The Employer decides which roles can view, create, approve, export, e-sign, or administer.

2.3 Employer Responsibilities for Safe Role Management. The Employer:

a) Assigns least-privilege roles and reviews them regularly;

b) Provisions and de-provisions Authorised Users without undue delay (including on termination of employment/engagement);

c) Ensures multi-factor authentication (if available) and recommended security settings are enabled for Admin/Manager roles;

d) Maintains accurate user directories (and any SSO/IdP configuration) and secures credentials;

e) Implements segregation of duties for sensitive actions (e.g., exports, bulk updates, signature policy changes);

f) Ensures lawful instructions to Advanto and users’ compliance with this Agreement and the AUP;

g) Keeps audit trails meaningful by preventing credential sharing and using named accounts.

2.4 Evidence & Audit Logs. The Platform may record activity logs (e.g., sign-in, role changes, document actions, signatures). Logs are provided for operational evidence but are not a legal archive; the Employer remains responsible for any statutory retention/archiving obligations.

2.5 Employer Data & Notices to Employees. The Employer is controller of personal data it enters about Employee Users and must ensure it has lawful grounds and has provided appropriate privacy notices (including where works councils or employee representatives are involved). The Employer shall not submit special-category data unless necessary and lawfully justified.

2.6 End-User Terms Flow-down. The Employer must ensure that all Authorised Users comply with these Platform Terms, the AUP, and any in-product notices for specific features (e.g., signature policies, document retention, or call/transcription notices where Erika is enabled).

3. Subscriptions, Trial, and Service Scope

3.1. Trial. Creating an account constitutes an offer to use a free trial with limited features; we may accept by activating the account.

3.2 Paid subscription. A paid Agreement may be concluded (i) in-product (plan selection + confirmation), or (ii) by Order Form agreed by both parties.

3.3. Service Description. Features and scope appear in our public materials or Order Form. We may introduce, modify, or discontinue features per §14.

4. Fair Use; Integrations

4.1. Fair Use. Uncapped components (e.g., exports, bulk actions) and AI modules (e.g., Erika) may be subject to Fair Use we define and communicate. If exceeded, we may restrict, pace, or pause use after notice.

4.2. Integrations. The Platform connects to third-party systems (HRIS, ATS, payroll, storage, e-ID, etc.). Partner Integrations are provided solely by third parties and are not Advanto Services. The Employer is responsible for rights to use the third-party system, its availability, and configuration (incl. API keys and scopes).

5. Availability and Maintenance

5.1. Target availability: 95% annually (excl. force majeure and planned maintenance outside Mon–Fri 9:00–18:00 CET/CEST).

5.2. Support windows: reports outside support hours begin next business day.

5.3. Changes: we may modify, limit, suspend, or discontinue features (including Erika) with reasonable notice.

6. Acceptable Use (summary)

No scraping or bulk exporting outside intended flows; no selling candidate/employee data; no illegal, deceptive, or discriminatory content; no malware; no bypassing limits or security; no use for regulated background-check purposes. Service-specific prohibitions may appear in Service Schedules.

7. Rights of Use and Platform IP

7.1. 1 License. We grant a non-exclusive, non-transferable, time-limited right to use the Platform during the subscription term.

7.2. Restrictions. No sublicensing, copying, modifying, reverse-engineering, decompiling, or source-code access.

7.3. Analytics & improvements. We may anonymise data and use anonymised/non-personal data to develop, secure, and improve the Platform.

8. Electronic Signatures (eIDAS context)

8.1. Signature types. The Platform supports electronic signatures suitable for many HR/operational documents. Unless explicitly stated otherwise in an Order Form, signatures are simple electronic signatures within the meaning of eIDAS (EU 910/2014).

8.2. Appropriateness. The Employer is responsible for determining whether a given document may be signed electronically and which signature level (simple/advanced/qualified) is appropriate under applicable law and internal policy.

8.3. Identity & evidence. The Employer is responsible for identity assurance (e.g., using SSO, verified email/phone) and for retaining any additional evidence needed for enforceability.

8.4. Qualified services. If the Employer requires advanced or qualified signatures, this may involve additional steps or a qualified trust service via a Partner Integration and may require a separate Order Form.

9. Fees and Payment

9.1.How we charge. Fees are collected either:

a) ) through the Platform’s integrated payments powered by Stripe (card, direct debit, or other Stripe-supported methods). The Employer authorises Advanto and Stripe to initiate debits for all fees and taxes under the selected plan; or

b) under an Order Form, which may specify invoicing/due dates.

9.2. Electronic invoices. Invoices/receipts are electronic.

9.3. Taxes. Fees are exclusive of Taxes (the Employer is responsible for Taxes except our income taxes).

9.4. Processor changes. We may replace the payment processor upon notice; payment obligations remain.

10. Warranty; Error Handling

10.1. We provide the Platform free from material/legal defects and maintain suitability during the term.

10.2. Report defects promptly with details; we will remedy within a reasonable time.

10.3. Target response: 4h for total outages within support hours; next business day for minor errors.

10.4. Temporary workarounds may precede permanent fixes.

10.5. For free services/trials, defect liability is limited to fraudulent intent.

10.6 Defect claim limitation period: 12 months (statutory exceptions preserved).

11. Limitation of Liability

11.1. Mandatory liability applies for death/personal injury and for intent, gross negligence, or fraudulent intent.

11.2. For paid services and slight negligence, liability applies only for cardinal obligation breaches and is limited to typical foreseeable damages.

11.3. For free services (e.g., Trial), liability is limited to intent, gross negligence, or fraudulent intent (without limiting mandatory personal-injury liability).

11.4. Limits also apply to claims against our directors, employees, agents, and subcontractors.

12. Term and Termination

12.1. Monthly plans: initial one month; renew monthly unless terminated with ≥15 days’ notice before renewal.

12.2. Annual plans: initial one year; renew annually unless terminated with ≥3 months’ notice before renewal.

12.3. Good cause termination remains available.

12.4. Termination must be in writing (text form sufficient). Rights of use end on termination.

13. Data Protection and Confidentiality

13.1. Roles (Platform). For personal data the Employer stores/processes in the Platform, the Employer is controller and Advanto is processor under the DPA.

13.2. Service-specific roles. Some Services involve independent controllership by Advanto for defined purposes (see the relevant Service Schedule).

13.3. Employee transparency. The Employer warrants it has provided all legally required employee notices and obtained any consents/authorisations needed for the Employer’s use of Platform features (incl. signatures, equipment records, and document management).

13.4 Anonymisation. We may fully anonymise data to improve the Platform/Services; anonymised data will not identify individuals.

13.5 Confidentiality. Each party protects the other’s Confidential Information, uses it only for contractual purposes, and prevents unauthorised disclosure, subject to standard exclusions.

14. Changes to Terms, Features, and Prices

14.1 Terms changes. We may amend these Platform Terms or introduce terms for new features with 2 weeks’ email notice. If you do not object in text form within 2 weeks, changes take effect (we will explain your rights). If you object, the Agreement continues under existing terms and we may terminate with 1 month’s notice.

14.2 Feature changes. We may modify features for legal/security/commercial reasons or to reflect third-party changes. For material adverse changes, we’ll notify at least 4 weeks ahead; similar objection mechanics apply.

14.3 Price changes. We may adjust list prices annually; if an increase exceeds 5%, you may object within 2 weeks; if you object, §14.1 last sentence applies.

15. Final Provisions

15.1 Notices. Unless stated otherwise, notices may be in text form (e.g., email).

15.2 Severability. Invalid provisions will be adjusted to valid, enforceable ones.

15.3 Governing law; venue. Czech law governs (conflict rules excluded). Exclusive jurisdiction, as far as permitted: Prague, Czech Republic.

Service Schedules (incorporated into the Agreement)

Schedule 1 — Erika (AI Recruiter Module)

1) What Erika is (and isn’t)

Erika is an AI-assistance module supporting recruiting workflows (e.g., CV scoring, AI-assisted pre-screening calls, collecting candidate info, scheduling). Erika does not decide on candidates, provide HR/legal advice, or replace human judgment.

2) Scope & dependencies

Features may include: résumé parsing/scoring; AI-assisted calls, recordings and transcription; scheduling/messaging; analytics. Erika relies on telephony, speech, transcription, and hosting vendors (listed on our sub-processor page); vendors/features may change.

3) Customer responsibilities

• Transparency: inform candidates before AI-assisted contact that AI may be used, calls may be recorded/transcribed, and personal data will be processed accordingly.

• Lawful basis & notices: you are responsible for lawful basis and required information (including national ePrivacy rules).

• Human oversight: final hiring decisions must be by a human; supervise outputs and avoid discriminatory outcomes.

• Prompts/criteria: must not be discriminatory or unlawful.

• Security: protect credentials; manage authorized users; log relevant activity.

• Third-party rights: ensure consents/permissions for data you process through Erika.

4) Data protection roles (Erika)

For data you process via Erika in the Platform, you are controller and we act as processor under the DPA. For aggregated/safety/performance analytics, we may act as independent controller using anonymized or de-identified data where feasible. Transfers (if any) are safeguarded under the DPA.

5) Fair Use and throttling

We may apply reasonable limits (e.g., call minutes, transcription hours, automated scoring volume) and pace/pause to mitigate abuse or risk.

6) Disclaimers & liability

Erika is provided “AS IS.” We do not guarantee accuracy, completeness, suitability, or legality of outputs. You remain responsible for verifying outputs and legal compliance. Platform liability limits apply.

7) Prohibited uses

No legally or similarly significant automated decisions without human review; no regulated background checks; no scraping/resale or building external profiles from outputs.

8) End of use

On de-activation, we cease Erika processing for your account subject to retention rules under the DPA and Platform Terms. We may retain anonymized data.

Schedule 2 — Talent Cloud (Employer Schedule, EU)

What Talent Cloud is: an advertising platform and candidate database.

What it is not: not a recruitment/employment or temporary work agency; we do not employ, place, or assign workers, and we do not conclude employment contracts or negotiate their terms.

Relation to other documents: This Employer Schedule governs your use of Talent Cloud. Candidate Terms are a separate public document (“Talent Cloud — Candidate Terms (Public)”) available at [link] and do not form part of this Employer Schedule.

1) Eligibility; account

You are a business user using Talent Cloud for lawful hiring. Keep your account secure and company details accurate.

2) Our role

We provide ad tools, distribution, analytics, and the Talent Cloud database. We do not guarantee applications, interview rates, or hires. We may refuse, pause, or remove any ad or account for legal/policy reasons.

3) Ads and budgets (Advanto-run ad accounts)

• Media buying is executed from Advanto’s advertising accounts on supported third-party networks. We do not run campaigns from your ad accounts unless expressly agreed in an Order Form.

• You set budgets; we place/manage the buys. Costs include media spend, platform fees, and our service fees. All fees are non-refundable once media is purchased.

• We may pace, optimize, or pause campaigns for performance, policy, or risk. You authorize us to use your brand assets (trademarks, logos, creatives) as needed to run and report on campaigns placed from our accounts.

4) Candidate leads and the 1-month contribution rule

• Candidates who respond to your ads are shared with you.

• One (1) month after a candidate’s initial application, candidate contact and application details are contributed to Talent Cloud. From then, we may show that candidate job ads for other employers and allow those employers to contact the candidate via Talent Cloud (as described in the Candidate Terms).

• You will not restrict, mislead, or discourage candidates about this contribution.

• You will not export, sell, or reuse Talent Cloud data outside recruiting for your own roles, and you will honor candidate opt-outs.

5) Data protection roles

• Processor (ad delivery): when we process personal data solely to run your ad campaigns and pass you responses, we act as your processor under the DPA.

• Independent controller (Talent Cloud operations & analytics): for operating the database, ranking/surfacing, and related analytics, we act as an independent controller. Each party handles its own data-subject requests. Cross-border transfers use safeguards (e.g., EU SCCs) under the DPA.

6) Direct marketing & communications (EU)

Electronic outreach to candidates must comply with national ePrivacy rules and GDPR (e.g., opt-in consent, clear sender identity, easy unsubscribe). You must honor opt-outs promptly.

7) Fair hiring and content rules

Your ads, targeting, and outreach must comply with EU equality law and local rules (including any pay-transparency obligations). We may remove non-compliant ads.

8) Not a background-check service

Do not treat Talent Cloud information as a regulated background report. You are responsible for any separate vetting under local law.

9) License to your content; our IP

You grant us a non-exclusive license to use your marks and ad content to run/report on campaigns and to display your brand in Talent Cloud. We own the platform, software, and analytics.

10) Ranking & visibility (EU transparency)

No scraping, bulk exporting, or selling candidate data; no discriminatory, deceptive, or illegal content. See Platform AUP.

11) Conduct

No scraping, bulk exporting, or selling candidate data; no discriminatory, deceptive, or illegal content. See Platform AUP.

12) P2B complaints & mediation

We provide an internal complaint mechanism and may identify independent mediators consistent with Regulation (EU) 2019/1150 (P2B); details appear on our site.

13) Fees, taxes, late payment

Pay on time; late or failed payment may trigger pause or termination. Taxes and regulatory pass-through costs are your responsibility.

14) Warranties, indemnity, liability

Platform warranties, indemnities, and liability limits apply. You warrant lawful ads and contact, and will indemnify us for claims arising from your ads/outreach, misuse of data, non-compliance, or breach of this Schedule.

15) Termination

We may suspend/terminate for non-payment, risk, or legal reasons. On termination we may keep de-identified/aggregated data. Candidate rights remain governed by the Candidate Terms.